Privacy Policy
What information do we gather?
Elixir Packaging collects data from you when you register on the site, make a purchase, participate in a contest or sweepstakes, respond to a survey or email, or engage with other site features. During ordering or registration, we may ask for your name, email address, mailing address, phone number, credit card details, or other relevant information. You can visit our site anonymously if you prefer. We also obtain information about gift recipients to fulfill gift purchases, but this information is not utilized for marketing purposes. We employ “cookies” to improve your experience and collect information about visitors and visits to our websites. For more information about cookies and their usage, please refer to the “Do we use ‘cookies’?” section below.
How is your information used?
We may use the information we gather from you when you register, buy products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or access other site features in the following ways: To personalize your site experience and enable us to provide content and product offerings that interest you. To better serve you in addressing your customer service requests. To process your transactions swiftly. To administer a contest, promotion, survey, or other site feature. If you have opted-in to receive our email newsletter, we may send you periodic emails. If you no longer wish to receive promotional emails from us, please refer to the “Withdrawing your consent” section below. If you have not opted-in to receive email newsletters, you will not receive these emails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our email list and receive email communications from us.
How do we safeguard visitor information?
We implement various security measures to protect the safety of your personal information. Your personal information is stored behind secured networks and can only be accessed by a limited number of individuals with special access rights to these systems, who are required to keep the information confidential. When you place orders or access your personal information, we provide the use of a secure server. All sensitive/credit information you supply is transmitted using Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above.
Do we utilize “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you permit) which allows the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For example, cookies help us remember and process items in your shopping cart. They also help us understand your preferences based on previous or current site activity, allowing us to offer improved services. We use cookies to collect aggregate data about site traffic and site interaction so that we can provide better site experiences and tools in the future. We may collaborate with third-party service providers to help us better understand our site visitors. These service providers are not allowed to use the information collected on our behalf except to help us conduct and enhance our business. You can choose to receive a warning each time a cookie is sent or opt to disable all cookies. You can do this through your browser (such as Google Chrome, Microsoft Edge, or Safari) settings. Each browser is slightly different, so check your browser’s ‘Help’ menu to learn the correct way to modify your cookies. If you disable cookies, you won’t have access to many features that make your site experience more efficient, and some of our services will not function properly. However, you can still place orders over the phone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice, except as described below. The term “outside parties” does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove, or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses, and payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record-keeping.
Third-party links
In an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on May 25, 2018.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any feedback about privacy or any other issue. Online Policy Only. This online privacy policy applies only to information collected through our website and not to information collected offline.
Your consent
By making a purchase through our website or submitting an inquiry with personal or business information to obtain a quote or make a payment by any means for an order, or arrange for a delivery, you are consenting to our collecting, storing, and using that information for your benefit and/or to improve our services and offerings. By doing so, you also consent to our disclosing that you are an Elixir Packaging customer, and also consent to our using the name of your business, logo, and packaging for the purpose of showcasing our products and services, unless specified otherwise.
Withdrawing your consent
At any point in time, you can choose to withdraw your consent for Elixir Packaging’s collection, use, or disclosure of your information, at any time, by contacting us. Elixir Packaging reserves the right to retain any information previously collected to fulfill any orders or to resolve any disputes or investigations. When visiting our website, we automatically receive your device’s internet protocol (IP) address, rough geographic region, and other basic information about your browser and operating system to better assist and to provide a better, more customized experience for our customers.