Order Processing and Turnaround Time
Our standard production and shipping turnaround is 5 to 7 business days (1–2 business days handling and 4–5 business days transit) after the final approval of your digital proofs.
Please note that approvals submitted after 2:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed on the next business day, which may slightly extend the delivery timeline. Orders are not produced or dispatched on weekends or observed holidays.
Shipping Services with No Hidden Charges
Elixir Packaging offers absolutely Free Shipping on every order. We manage all shipping in-house to ensure safe and efficient delivery. Our team selects the most reliable and cost-effective method, with no hidden fees involved.
Delivery Time Variation
Custom or bulk orders may take a little longer. In rare cases, delays due to holidays or other unforeseen events may occur.
Tracking Information
Once your order is shipped, you’ll receive tracking details so you can monitor its progress and estimated arrival time in real-time with the help of our support team.
Customer Support
For urgent requests or specific deadlines, our support team at sales@elixirpackaging.com is always ready to assist with priority shipping or any questions about your order timeline.
You can also reach us at:
Phone: +1 646 475-2747
Email: sales@elixirpackaging.com
Main Office: Suit 5, 260 N, Broadway Hicksville, NY 11801, United States (By Appointment Only)
Branch Office: 18 Prospect St, Hicksville, NY 11801, United States (By Appointment Only)